Pricing and Operational Performance in Discretionary Services-Reference-Cited by-同舟云学术

Pricing and Operational Performance in Discretionary Services

Published:2013-12-30 Issue:4 Volume:23 Page:689-703
ISSN:1059-1478
Container-title:Production and Operations Management
language:en
Short-container-title:Prod Oper Manag

Author:

Tong Chunyang¹,Rajagopalan Sampath²

Affiliation:

1. School of International Business Administration; Shanghai University of Finance and Economics; 777 Guoding Road Shanghai 200433 China

2. Marshall School of Business; University of Southern California; Los Angeles California 90089 USA

Publisher

Wiley

Subject

Management of Technology and Innovation,Industrial and Manufacturing Engineering,Management Science and Operations Research

Link

http://onlinelibrary.wiley.com/wol1/doi/10.1111/poms.12103/fullpdf

Reference34 articles.

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3. Dynamic control of an m/m/1 service system with adjustable arrival and service rates;Ata;Manage. Sci,2006

4. Usage-based pricing of software services under competition;Bala;J. Revenue Pricing Manag,2010

5. Bitran , G. P. Rocha e Oliveira A. Schilkrut 2008 Managing customer relationships through pricing and service quality MIT

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