“I don’t have any emotions”: An ethnography of emotional labour and feeling rules in the emergency department
Author:
Affiliation:
1. School of Health Sciences University of NottinghamQueens Medical Centre Nottingham UK
2. Nottingham University Business School Nottingham UK
Funder
National Institute for Health Research
Publisher
Wiley
Subject
General Nursing
Link
https://onlinelibrary.wiley.com/doi/pdf/10.1111/jan.14765
Reference45 articles.
1. Causes and consequences of occupational stress in emergency nurses, a longitudinal study
2. Patient safety, satisfaction, and quality of hospital care: cross sectional surveys of nurses and patients in 12 countries in Europe and the United States
3. The Invisible Work of Nurses
4. Professional tears: developing emotional intelligence around death and dying in emergency work
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