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2. SCRGSP (Steering Committee for the Review of Government Service Provision) Report on Government Services 2010 2009 http://www.pc.gov.au/gsp/reports/rogs/2009
3. Protocols Vs Guidelines. Choosing a medical-dispatch program;Clawson;Emerg. Med. Serv.,1994
4. How many emergency dispatches occurred per cardiac arrest?;Johnson;Resuscitation,2010