Voice of the Customers: Local Trust Culture and Consumer Complaints to the CFPB-Reference-Cited by-同舟云学术

Voice of the Customers: Local Trust Culture and Consumer Complaints to the CFPB

Published:2021-05-14 Issue: Volume: Page:
ISSN:0021-8456
Container-title:Journal of Accounting Research
language:en
Short-container-title:Journal of Accounting Research

Author:

HAYES RACHEL M.¹,JIANG FENG²,PAN YIHUI¹

Affiliation:

1. University of Utah

2. University at Buffalo

Publisher

Wiley

Subject

Economics and Econometrics,Finance,Accounting

Link

https://onlinelibrary.wiley.com/doi/pdf/10.1111/1475-679X.12364

Reference51 articles.

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3. Agnew J. R.;L.Szykman;S. P.Utkus; andJ. A.Young. “Literacy Trust and 401(K) Savings Behavior.” College of William and Mary Vanguard Center for Retirement Research. Working paper 2009.

4. Culture and institutions;Alesina A.;Journal of Economic Literature,2015

5. Skeletons in the Database: An Early Analysis of the CFPB's Consumer Complaints;Ayres I.;Fordham Journal of Corporate & Financial Law,2014

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