Teaching Ethics for Quality as an Innovation in a Core Operations Management Course

Author:

Babbar Sunil

Publisher

Wiley

Subject

Decision Sciences (miscellaneous),Education,Business, Management and Accounting (miscellaneous)

Reference4 articles.

1. A framework for quality management research and an associated measurement instrument;Flynn;Journal of Operations Management,1994

2. Competing on the eight dimensions of quality;Garvin;Harvard Business Review,1987

3. A service quality model and its marketing implications;Grönroos;European Journal of Marketing,1984

4. SERVQUAL: A multiple-item scale for measuring perceptions of service quality;Parasuraman;Journal of Retailing,1988

Cited by 3 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献

1. THE FRAMEWORK FOR MANAGING QUALITY ETHICALLY;South African Journal of Industrial Engineering;2022

2. Infusing Social Justice into Decision Sciences Core Courses;Decision Sciences Journal of Innovative Education;2020-09

3. Students reflect on the role of ethics in business management;World Journal of Entrepreneurship, Management and Sustainable Development;2020-05-11

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