Digital Discernment: An E-Commerce Web Site Evaluation Tool
Author:
Affiliation:
1. McDonough School of Business; Georgetown University; 579 Hariri Building; Washington; DC; 20057
2. Center for New Designs in Learning and Scholarship; Georgetown University; 314 Car Barn; Washington; DC; 20057
Publisher
Wiley
Subject
Decision Sciences (miscellaneous),Education,Business, Management and Accounting (miscellaneous)
Link
http://onlinelibrary.wiley.com/wol1/doi/10.1111/j.1540-4609.2012.00367.x/fullpdf
Reference15 articles.
1. Using the End-User Computing Satisfaction (EUCS) instrument to measure satisfaction with a Web site;Abdinnour-Helm;Decision Sciences,2005
2. Assessing a firm's Web presence: A heuristic evaluation procedure for the measurement of usability;Agarwal;Information Systems Research,2002
3. Training students in assessment: Three steps to a more effective Website;Arney;Business Communication Quarterly,2006
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