1. Australian Institute of Health and Welfare.Aged care data snapshot 2021 – third release.2021.https://www.gen‐agedcaredata.gov.au/Resources/Access‐data/2021/October/Aged‐care‐data‐snapshot%E2%80%942021. Accessed September 30 2022.
2. BatchelorF SavvasS DangC et al.Inside the system: aged care residents' perspectives.2020.https://agedcare.royalcommission.gov.au/sites/default/files/2020‐10/research‐paper‐13.pdf. Accessed September 30 2022.
3. Aged Care Quality and Safety Commission.Site audit frequently asked questions.2021.https://www.agedcarequality.gov.au/providers/assessment‐processes/accreditation‐and‐re‐accreditation/re‐accreditation‐of‐residential‐services/frequently‐asked‐questions#site‐audit. Accessed September 30 2022.
4. Aged Care Quality and Safety Commission.The complaints process.2021.https://www.agedcarequality.gov.au/making‐complaint/complaints‐process. Accessed September 30 2022.
5. Royal Commission into Aged Care Quality and Safety.Background paper 8: a history of aged care reviews.2019.https://agedcare.royalcommission.gov.au/news‐and‐media/background‐paper‐8‐history‐aged‐care‐reviews. Accessed September 30 2022.