Nonverbal Emotion Recognition and Salespersons: Linking Ability to Perceived and Actual Success
Author:
Publisher
Wiley
Subject
Social Psychology
Link
http://onlinelibrary.wiley.com/wol1/doi/10.1111/j.1559-1816.2007.00272.x/fullpdf
Reference42 articles.
1. Angry Customers don't Come Back, They Get Back: The Experience and Behavioral Implications of Anger and Dissatisfaction in Services
2. The Determinants of Salesperson Performance: A Meta-Analysis
3. Predictors of therapeutic talent in aspiring clinicians: A multivariate analysis.
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