Refining a capability development framework for building successful consumer and staff partnerships in healthcare quality improvement: A coproduced eDelphi study

Author:

Cox Ruth12ORCID,Kendall Melissa34ORCID,Molineux Matthew2ORCID,Miller Elizabeth5ORCID,Tanner Bernadette5

Affiliation:

1. Occupational Therapy Department Queen Elizabeth II Jubilee Hospital Coopers Plains Queensland Australia

2. Discipline of Occupational Therapy, School of Health Sciences and Social Work Griffith University Queensland Australia

3. Acquired Brain Injury Outreach Service and Transitional Rehabilitation Program Princess Alexandra Hospital Buranda Queensland Australia

4. School of Health Sciences and Social Work Griffith University Queensland Australia

5. Queen Elizabeth II Jubilee Hospital Coopers Plains Queensland Australia

Publisher

Wiley

Subject

Public Health, Environmental and Occupational Health

Reference47 articles.

1. World Health Organisation. Patient engagement: technical series on safer primary care. World Health Organisation. Accessed December 10 2021.https://apps.who.int/iris/bitstream/handle/10665/252269/9789241511629-eng.pdf

2. Hospital capacity for patient engagement in planning and improving health services: a cross-sectional survey

3. Australian Commission on Safety and Quality in Health Care. Partnering with consumers standard. Australian Commission on Safety and Quality in Health Care. Accessed November 3 2021.https://www.safetyandquality.gov.au/standards/nsqhs-standards/partnering-consumers-standard

4. Effects of consumers and health providers working in partnership on health services planning, delivery and evaluation;Lowe D;Cochrane Database Syst Rev,2021

5. Engaging patients to improve quality of care: a systematic review;Bombard Y;Implement Sci,2018

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