1. Robert D Behn . 2004 . The Core Principles of CitiStat: It's Not Just about the Meetings and the Maps . Paper presented at the 26th Annual Research Conference of the Association for Public Policy Analysis and Management, Atlanta, GA, October 28.
2. Citizens for NYC . 2005 . Potholes, Noise and Litter are Top Concerns in NYC Neighborhoods . News release, June 22.