A systematic review of research on empathy in health care

Author:

Nembhard Ingrid M.12ORCID,David Guy12ORCID,Ezzeddine Iman1,Betts David3,Radin Jennifer3

Affiliation:

1. Health Care Management Department The Wharton School, University of Pennsylvania Philadelphia Pennsylvania USA

2. Leonard Davis Institute of Health Economics University of Pennsylvania Philadelphia Pennsylvania USA

3. Life Sciences and Health Care Practice Deloitte Consulting, LLP New York New York USA

Funder

Agency for Healthcare Research and Quality

Publisher

Wiley

Subject

Health Policy

Reference72 articles.

1. analysis & commentary Measuring Patient Experience As A Strategy For Improving Primary Care

2. BalikB ConwayJ ZippererL WatsonJ.Achieving an exceptional patient and family experience of inpatient hospital care. IHI Innovation Series White Paper. Cambridge Massachusetts: Institute for Healthcare Improvement;2011. Available onwww.IHI.org

3. Delivering value by focusing on patient experience;Chatterjee P;Am J Manag Care,2015

4. Examining the Role of Patient Experience Surveys in Measuring Health Care Quality

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