A Demonstration of the Impact of Response Bias on the Results of Patient Satisfaction Surveys

Author:

Mazor Kathleen M,Clauser Brian E,Field Terry,Yood Robert A,Gurwitz Jerry H

Publisher

Wiley

Subject

Health Policy

Reference35 articles.

1. Response Rates to Mail Surveys Published in Medical Journals;Asch;Clinical Epidemiology,1997

2. Identification of Occupational Cancer Risks in British Columbia. Part 1;Band;: Methodology, Descriptive Results, and Analysis of Cancer Risks, by Cigarette Smoking Categories of 15,463 Incident Cancer Cases,1999

3. Changing Priorities for Improvement;Barkley;: The Impact of Low Response Rates in Patient Satisfaction,1996

4. Response Bias in the Honolulu Heart Program;Benfante;American Journal of Epidemiology,1989

5. Socioeconomic Status and Dissatisfaction Among HMO Enrollees;Carlson;Medical Care,2000

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