Extending the assessment of patient-centredness in health care: Development of the updated Valuing Patients as Individuals Scale using exploratory factor analysis

Author:

Jones Martyn C1ORCID,Williams Brian2,Rattray Janice1,MacGillivray Steve1,Baldie Debbie34,Abubakari Abdul-Razak5,Coyle Joanne1,Mackie Susan4,McKenna Eileen4

Affiliation:

1. School of Nursing and Health Sciences; University of Dundee; Dundee UK

2. School of Health and Social Care; Edinburgh Napier University; Edinburgh Scotland

3. Queen Margaret University; Edinburgh UK

4. Practice Development; NHS Tayside; Dundee UK

5. Department of Nursing and Community Health; School of Health and Life Sciences; Glasgow Caledonian University; Glasgow UK

Funder

NHS Tayside Health Board

Publisher

Wiley

Subject

General Medicine,General Nursing

Reference43 articles.

1. Care Commission 2016 NHS patient surveys: Response rates for the community mental health London Care Commission.

2. Clywd , A. Hart , T. 2013 A review of the NHS complaints system: Putting patients back in the picture London Department of Health

3. Seeing the wood for the trees: Defining the forgotten concept of patient dissatisfaction in the light of patient satisfaction research;Coyle;Leadership in Health Services,1999

4. Valuing People As Individuals: Development of an instrument through a survey of person-centredness in secondary care;Coyle;Journal of Advanced Nursing,2001

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