Translating the social in complex technology development

Abstract

AbstractAs an anthropologist, I have worked with people in both developing new technologies and managing existing ones. Based on this experience, I suggest that although anthropologically informed perspectives can contribute to technology development—from providing insights on particular cases to raising broader questions about a product's impact on society—the route to doing so is sometimes indirect. In this endeavor, anthropology matters by engaging not just the finished product, when critique is so easily possible, but the process of development, as the work is yet underway. Such engagement is enabled by how people leverage their commitments, stances, and manner of being there along the way and over time. To better enable the impact of anthropology in this work, anthropologists would be well served by engaging more with these kinds of applied questions as a part of their training and knowledge production.