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2. Australasian College for Emergency Medicine Annual Report 2014; Chair of CAPP Report; Faculty Reports: NZ, WA Vic. 2015 http://acem.org.au/getattachment/b7e0e2ca-6edc-4463-a6f0-ab27e7452e6b/Annual-Report-2014.aspx
3. Public use and perceptions of emergency departments: a population survey;FitzGerald;Emerg. Med. Australas.,2015
4. Key Drivers of Demand in the Emergency Department A hypothesis Driven Approach to Analyse Demand and Supply 2007 www.health.nsw.gov.au
5. Ministry of Health, New Zealand Recommendations to Improve Quality and the Measurement of Quality in New Zealand Emergency Departments: A Report from the Working Group for Achieving Quality in Emergency Departments to the Minister of Health 2008 http://www.health.govt.nz/system/files/documents/publications/quality-ed-jan09.pdf