Telenurses’ experiences of interaction with patients and family members: nurse–caller interaction via telephone
Author:
Affiliation:
1. Faculty of Social Sciences, Nursing science Tampere University Tampere Finland
Publisher
Wiley
Subject
Public Health, Environmental and Occupational Health
Link
https://onlinelibrary.wiley.com/doi/pdf/10.1111/scs.12770
Reference35 articles.
1. Improvement of communication and interpersonal competence in telenursing - development of a self-assessment tool
2. A comprehensive model of the process of telephone nursing
3. Real nursing? The development of telenursing
4. Callers’ perceptions of receiving advice via a medical care help line
5. `Carer and gatekeeper' - conflicting demands in nurses' experiences of telephone advisory services
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