Service Design and Citizen Satisfaction with E‐Government Services: A Multidimensional Perspective
Author:
Affiliation:
1. ESSEC Business School
2. Hong Kong University of Science and Technology
3. University of Arizona
4. University of Arkansas
Publisher
Wiley
Subject
Marketing,Public Administration,Sociology and Political Science
Link
https://onlinelibrary.wiley.com/doi/pdf/10.1111/puar.13308
Reference95 articles.
1. Predicting the performance of measures in a confirmatory factor analysis with a pretest assessment of their substantive validities.
2. Hierarchical Latent Variable Models in PLS-SEM: Guidelines for Using Reflective-Formative Type Models
3. Experimental Evidence on the Relationship between Public Service Motivation and Job Performance
4. Setting the stage for service experience: design strategies for functional services
Cited by 48 articles. 订阅此论文施引文献 订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献
1. Design characteristics and service experience with e-government services: A public value perspective;International Journal of Information Management;2025-02
2. Trust in information security technology: An intellectual property analysis;World Patent Information;2024-09
3. How Does Government Intervention Affect Community Residents’ Satisfaction with Public Services—Evidence from CSS (2021) in China;Sustainability;2024-08-26
4. Social media trust: Fighting misinformation in the time of crisis;International Journal of Information Management;2024-08
5. The effects of e-participation on voice and accountability: are there differences between countries?;Information Technology for Development;2024-07-22
1.学者识别学者识别
2.学术分析学术分析
3.人才评估人才评估
"同舟云学术"是以全球学者为主线，采集、加工和组织学术论文而形成的新型学术文献查询和分析系统，可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容，当前同舟云学术共收录了国内外主流学术期刊6万余种，收集的期刊论文及会议论文总量共计约1.5亿篇，并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询！咨询电话：010-8811{复制后删除}0370
www.globalauthorid.com
TOP
Copyright © 2019-2024 北京同舟云网络信息技术有限公司 京公网安备11010802033243号 京ICP备18003416号-3