How Social Media Is Changing Crisis Communication Strategies: Evidence from the Updated Literature
Author:
Affiliation:
1. Missouri School of Journalism; 179-C Gannett Hall Columbia MO 65211-1200 USA
Publisher
Wiley
Subject
Management, Monitoring, Policy and Law,Management Information Systems
Link
http://onlinelibrary.wiley.com/wol1/doi/10.1111/1468-5973.12130/fullpdf
Reference61 articles.
1. How Audiences Seek Out Crisis Information: Exploring the Social-mediated Crisis Communication Model;Austin;Journal of Applied Communication Research,2012
2. A Quantitative Review of Crisis Communication Research in Public Relations from 1991 to 2009;Avery;Public Relations Review,2010
3. A New Era of Minimal Effects? The Changing Foundations of Political Communication;Bennett;Journal of Communication,2008
4. Image Repair Discourse and Crisis Communication;Benoit;Public Relations Review,1997
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