Affiliation:
1. Schwarzman College Tsinghua University Beijing China
Abstract
AbstractGenerative artificial intelligence (AI), applied to power simulation technologies, offers profound opportunities to supplement practitioner workflows in crisis management, conceptualized by Coombs as the prevention, preparation, response, and revision phases. Synthesizing insights from crisis management and computer science, I envision how such tools could aid crisis practitioners in decision‐making and communication, augmenting processes for the identification of organizational risks and the iteration of communication strategies and content. I then discuss opportunities, risks, and critical outstanding questions and ethical considerations given current and foreseeable instantiations of AI in driving simulation tools for crisis management.
Subject
Management, Monitoring, Policy and Law,Management Information Systems