User behaviours after critical mobile application incidents: the relationship with situational context-Reference-Cited by-同舟云学术

User behaviours after critical mobile application incidents: the relationship with situational context

Published:2015-06-10 Issue:1 Volume:27 Page:5-30
ISSN:1350-1917
Container-title:Information Systems Journal
language:en
Short-container-title:Info Systems J

Author:

Salo Markus¹,Frank Lauri²

Affiliation:

1. Department of Computer Science and Information Systems; University of Jyväskylä; Jyväskylä Finland

2. University of Jyväskylä; Department of Computer Science and Information Systems / Agora Center; Jyväskylä Finland

Publisher

Wiley

Subject

Computer Networks and Communications,Information Systems,Software

Link

http://onlinelibrary.wiley.com/wol1/doi/10.1111/isj.12081/fullpdf

Reference59 articles.

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4. Situational variables and consumer behavior;Belk;Journal of Consumer Research,1975

5. What drives immediate and ongoing word of mouth?;Berger;Journal of Marketing Research,2011

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