Performance management technologies and trade union responses: A case study from banking
Author:
Affiliation:
1. Queen’s University Belfast Belfast UK
Publisher
Wiley
Subject
Management of Technology and Innovation,Strategy and Management,Human Factors and Ergonomics
Link
https://onlinelibrary.wiley.com/doi/pdf/10.1111/ntwe.12207
Reference83 articles.
1. Why we hate performance management—And why we should love it
2. Three-Way Complementarities: Performance Pay, Human Resource Analytics, and Information Technology
3. Variable Pay and Collective Bargaining in British Retail Banking
4. Partnership and organizing: An empirical assessment of two contrasting approaches to union revitalization in the UK
5. Entrapped by the ‘electronic panopticon’? Worker resistance in the call centre
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