Theorising worker–client relations in front‐line service work: Understanding the experience of non‐professionally affiliated workers in UK mental health services-Reference-Cited by-同舟云学术

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Theorising worker–client relations in front‐line service work: Understanding the experience of non‐professionally affiliated workers in UK mental health services

Published:2021-09 Issue: Volume: Page:
ISSN:0268-1072
Container-title:New Technology, Work and Employment
language:en
Short-container-title:New Technology, Work and Employment

Author:

Procter Stephen¹^ORCID,Harrison Deborah¹,Pearson Pauline¹,Dickinson Claire¹

Affiliation:

1. Newcastle University Newcastle upon Tyne UK

Funder

Department of Health, Social Services and Public Safety, UK Government

Publisher

Wiley

Subject

Management of Technology and Innovation,Strategy and Management,Human Factors and Ergonomics

Link

https://onlinelibrary.wiley.com/doi/pdf/10.1111/ntwe.12212

Reference49 articles.

1. The Modernisation of the Public Services and Employee Relations

2. Like a human being, I was an equal, I wasn’t just a patient;Bacha K.;Psychology and Psychotherapy,2020

3. The role of the support worker in nursing homes;Baldwin J.;Journal of Nursing Management,2003

4. The nature of front‐line service work;Belanger J.;Work, Employment and Society,2013

5. Service users’ expectations of treatment and support at the community mental health centre in their recovery;Biringer E.;Scandinavian Journal of Caring Sciences,2017

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1. Rise of fsQCA in tourism and hospitality research: a systematic literature review;International Journal of Contemporary Hospitality Management;2023-10-02

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