Exploring the impact of nursing home managers' leadership on staff job satisfaction, health and intention to leave in nursing homes

Abstract

AbstractAims and ObjectivesTo explore the impact of nursing home leadership and staffing characteristics on staff job satisfaction, health and intention to leave.BackgroundThe number of older people has outpaced growth in the nursing home workforce worldwide. Identifying predictors with the potential to positively impact staff job satisfaction, health and intentions to leave are important. Leadership of the nursing home manager can be one such predictor.DesignCross‐sectional design.MethodsA sample of 2985 direct care staff in 190 nursing homes in 43 randomly selected municipalities in Sweden completed surveys on leadership, job satisfaction, self‐rated health and intention to leave (response rate 52%). Descriptive statistics and Generalised Estimating Equations were conducted. The STROBE reporting checklist was applied.ResultsNursing home managers' leadership was positively related to job satisfaction, self‐rated health and low intention to leave. Lower staff educational levels were related to poorer health and lower job satisfaction.ConclusionsNursing home leadership plays a significant role in the job satisfaction, self‐reported health and intention to leave of direct care staff. Low education levels among staff seem to negatively influence staff health and job satisfaction, suggesting that educational initiatives for less‐educated staff could be beneficial for improving staff health and job satisfaction.Relevance to clinical practiceManagers seeking to improve staff job satisfaction can consider how they support, coach and provide feedback. Recognising staff achievement at work can contribute to high job satisfaction. One important implication for managers is to offer continuing education to staff with lower or no education, given the large amount of uneducated direct care workers in aged care and the impact this may have on staff job satisfaction and health.No patient or public contributionNo patient or public contribution was required to outcome measures in this study. Direct care staff and managers contributed with data.