The Role of Expectation–Reality Discrepancy in Service Contracts-Reference-Cited by-同舟云学术

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The Role of Expectation–Reality Discrepancy in Service Contracts

Published:2021-07-21 Issue:11 Volume:30 Page:4160-4175
ISSN:1059-1478
Container-title:Production and Operations Management
language:en
Short-container-title:Production & Oper Manag

Author:

Zhao Xuying¹,Guo Hong¹^ORCID,Cai Gangshu²,Bandyopadhyay Subhajyoti³^ORCID

Affiliation:

1. Mendoza College of Business University of Notre Dame Notre Dame Indiana 46556USA

2. Leavey School of Business Santa Clara University Santa Clara California 95053 USA

3. Warrington College of Business University of Florida Gainesville Florida 32611 USA

Publisher

Wiley

Subject

Management of Technology and Innovation,Industrial and Manufacturing Engineering,Management Science and Operations Research

Link

https://onlinelibrary.wiley.com/doi/pdf/10.1111/poms.13514

Reference50 articles.

1. Multi‐period competition with switching costs;Beggs A.;Econ. J. Econ. Soc.,1992

2. Bergen M.2014.Wireless industry turns into promotional arms race.Advertising AgeDecember 15.

3. Exclusive Channels and Revenue Sharing in a Complementary Goods Market

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