Affiliation:
1. Department of Marketing Indian Institute of Management Ranchi Jharkhand India
2. Department of Computer Science & Engineering Indian Institute of Technology Kharagpur West Bengal India
3. Department of Management University of Nicosia Nicosia Cyprus
4. S.P Jain School of Global Management ‐ Dubai Campus Dubai United Arab Emirates
5. Sapienza University Rome Italy
Abstract
AbstractKnowledge sharing is a typical activity of using different ways to share ideas, skills, expertise, and opinions among friends, family members, peers, communities, and employees. Knowledge can be shared with a firm's internal and external stakeholders, and it can improve process efficiency as well as product quality. Not many studies have examined the influence of knowledge sharing among different stakeholders of a firm and its impact on a firm's innovative performance. Also, studies that understand the role of modern technology usage in firm innovation performance are scant. Using stakeholder theory, other views, and existing literature, we have developed a theoretical model that was validated using the PLS‐SEM technique to analyze 341 respondents from different firms in India. The study demonstrates that knowledge sharing has a significant impact among stakeholders on improving firm innovation performance. The study also finds that stakeholder usage of modern technology has a significant moderating impact on the relationship between process innovation, product innovation, and innovation performance of firms.
Subject
Management, Monitoring, Policy and Law,Organizational Behavior and Human Resource Management,Economics and Econometrics,Philosophy,Business and International Management