Using Continuous Improvement in Online Program Design: DMAIC as a Tool for Assurance of Learning Assessments

Author:

Carnovale Steven1,Allen Cliff1,Pullman Madeleine1,Wong Daniel1

Affiliation:

1. School of Business Administration-Supply & Logistics Management; Portland State University; 631 SW Harrison Street, Room 260F Portland OR 97201

Publisher

Wiley

Subject

Decision Sciences (miscellaneous),Education,Business, Management and Accounting (miscellaneous)

Reference47 articles.

1. (AACSB), A. t. A. C. S. o. B. I. 2013 http://www.aacsb.edu/∼/media/AACSB/Publications/white-papers/wp-assurance-of-learning-standards.ashx%5D

2. Using continuous improvement to enhance an online course;Aggarwal;Decision Sciences Journal of Innovative Education,2012

3. A review of research on online and blended learning in the management disciplines: 1994-2009;Arbaugh;Organization Management Journal,2010

4. Research in online and blended learning in the business disciplines: Key findings and possible future directions;Arbaugh;Internet and Higher Education,2009

5. ASQ. 2015 http://asq.org/glossary/c.html%5D

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3. Continual Improvement of Online and Blended Teaching Using Relative Proximity Theory;Decision Sciences Journal of Innovative Education;2019-01

4. Assurance of learning: moving from a compliance to an improvement culture;American Journal of Business;2017-08-08

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