Can you hear me? Analysis of a Queensland patient‐initiated escalation process and the importance of communication in surgical care

Author:

Flynn David E.1ORCID,Flynn Hannah2ORCID,Gifford Shaune3,Smith Kate3

Affiliation:

1. Department of Vascular Surgery Royal Brisbane and Women's Hospital Brisbane Queensland Australia

2. Department of Urology Toowoomba Hospital Toowoomba Queensland Australia

3. Queensland Health Clinical Excellence Queensland (Patient Safety and Quality Improvement Service) Brisbane Queensland Australia

Publisher

Wiley

Subject

General Medicine,Surgery

Reference25 articles.

1. Patient and family-initiated escalation of care: a qualitative systematic review protocol

2. Institute for Healthcare Improvement.Rapid Response Teams: Reducing codes and raising morale [Internet]. [Updated 10 July 2020; cited 3 August 2021]Available from URL:http://www.ihi.org/resources/Pages/ImprovementStories/RapidResponseTeamsReducingCodesandRaisingMorale.aspx

3. Centre for Clinical Practice.National Institute for Health and Clinical Excellence. Acutely Ill patients in hospital: Recognition of and response to acute illness in adults in Hospital. London;2007.

4. Australian Commission on Safety and Quality in Healthcare.National Safety and Quality Health Service Standards/Safety and Quality. Sydney;2017.77p. Available from URL:https://www.safetyandquality.gov.au/sites/default/files/migrated/National‐Safety‐and‐Quality‐Health‐Service‐Standards‐second‐edition.pdf

5. Nurses’ role in detecting deterioration in ward patients: systematic literature review

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