Facebook Hospital Reviews: Automated Service Quality Detection and Relationships with Patient Satisfaction
Author:
Affiliation:
1. Loyola Marymount University 1 LMU Drive Los Angeles CA 90045
2. San Diego State University 5500 Campanile Drive San Diego CA 92182
3. Virginia Tech 880 West Campus Drive Blacksburg VA 24061
Publisher
Wiley
Subject
Management of Technology and Innovation,Information Systems and Management,Strategy and Management,General Business, Management and Accounting
Link
https://onlinelibrary.wiley.com/doi/pdf/10.1111/deci.12479
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