It is important that they care - older persons’ experiences of telephone advice nursing

Author:

Holmström Inger K12,Nokkoudenmäki Mai-Britt3,Zukancic Selma4,Sundler Annelie J56ORCID

Affiliation:

1. School of Health, Care and Social Welfare; Mälardalen University; Västerås Sweden

2. Department of Public Health and Caring Sciences; Uppsala University; Uppsala Sweden

3. Tunafors primary healthcare centre; Eskilstuna Sweden

4. Care and treatment; Torshälla Sweden

5. Mälardalen University; Västerås Sweden

6. Faculty of Caring Science; Work Life and Social Welfare; University of Borås; Borås Sweden

Publisher

Wiley

Subject

General Medicine,General Nursing

Reference31 articles.

1. Suffering caused by care - patients’ experiences in hospital settings;Berglund;International Journal of Qualitative Studies on Health and Well-being,2012

2. Person-centered care - ready for prime time;Ekman;European Journal of Cardiovascular Nursing,2011

3. Malpractice claims regarding calls to Swedish telephone advice nursing: what went wrong and why?;Ernesäter;Journal of Telemed Telecare,2012

4. A comparison of calls subjected to a malpractice claim versus “normal calls” within the Swedish healthcare direct - a case control study;Ernesäter;British Medical Journal Open,2014

5. Qualitative content analysis in nursing research: concepts, procedures and measures to achieve trustworthiness;Graneheim;Nurse Education Today,2004

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