A Randomized Trial Comparing Mail versus In-Office Distribution of the CAHPS Clinician and Group Survey-Reference-Cited by-同舟云学术

A Randomized Trial Comparing Mail versus In-Office Distribution of the CAHPS Clinician and Group Survey

Published:2010-09-09 Issue:5p1 Volume:45 Page:1345-1359
ISSN:0017-9124
Container-title:Health Services Research
language:en
Short-container-title:

Author:

Anastario Michael P.,Rodriguez Hector P.,Gallagher Patricia M.,Cleary Paul D.,Shaller Dale,Rogers William H.,Bogen Karen,Safran Dana Gelb

Publisher

Wiley

Subject

Health Policy

Link

http://onlinelibrary.wiley.com/wol1/doi/10.1111/j.1475-6773.2010.01129.x/fullpdf

Reference17 articles.

1. Agency for Healthcare Research and Quality, American Institutes for Research, Harvard Medical School, and RAND Corporation 2006 ® http://www.aqaalliance.org/October24Meeting/PerformanceMeasurement/CAHPSCGtext.doc

2. Equivalence of Mail and Telephone Responses to the CAHPS Hospital Survey;De Vries;Health Services Research,2005

3. Effects of Survey Mode, Patient Mix, and Nonresponse on CAHPS Hospital Survey Scores;Elliott;Health Services Research,2009

4. Quantitative and Qualitative Differences between Handout and Mailed Patient Satisfaction Surveys;Gribble;Medical Care,2005

5. A Comparison of Methods for Measuring Patient Satisfaction with Consultations in Primary Care;Kinnersley;Family Practice,1996

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