Racialized Customer Service in Restaurants: A Quantitative Assessment of the Statistical Discrimination Explanatory Framework*
Author:
Publisher
Wiley
Subject
Sociology and Political Science
Link
http://onlinelibrary.wiley.com/wol1/doi/10.1111/j.1475-682X.2011.00396.x/fullpdf
Reference54 articles.
1. Antecol , Heather Deborah A. Cobb-Clark 2006 Racial and Ethnic Discrimination in Local Consumer Markets: Exploiting the Army’s Procedures for Matching Personnel to Duty Locations http://econrsss.anu.edu.au/pdf/DP544.pdf
2. Fair Driving: Gender and Race Discrimination in Retail Car Negotiations;Ayres;Harvard Law Review,1991
3. To Insure Prejudice: Racial Disparities in Taxicab Tipping;Ayres;The Yale Law Journal,2005
4. Testing Servers’ Roles as Experts and Managers of Tipping Behaviour;Barkan;Service Industries Journal,2004
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4. Racial Prejudices, Racialized Workplaces, and Restaurant Servers’ Hyperbolic Perceptions of Black–White Tipping Differences;Cornell Hospitality Quarterly;2018-05-21
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