“That type of thing does give you a boost”: Control, Self‐valorisation, and Autonomist Worker Copings in Call Centres-Reference-Cited by-同舟云学术

“That type of thing does give you a boost”: Control, Self‐valorisation, and Autonomist Worker Copings in Call Centres

Published:2019-09-20 Issue:5 Volume:51 Page:1456-1473
ISSN:0066-4812
Container-title:Antipode
language:en
Short-container-title:Antipode

Author:

Hastings Thomas¹^ORCID,Cumbers Andrew²

Affiliation:

1. Queen's Management SchoolQueen's University Belfast Belfast UK

2. Adam Smith Business School University of Glasgow Glasgow UK

Funder

Economic and Social Research Council

Publisher

Wiley

Subject

Earth-Surface Processes,Geography, Planning and Development

Link

https://onlinelibrary.wiley.com/doi/pdf/10.1111/anti.12567

Reference83 articles.

1. Entrapped by the ‘electronic panopticon’? Worker resistance in the call centre

2. Geographies of generosity: Beyond the ‘moral turn’

3. The viability of alternative call centre production models

4. BennerCandMañéF(2009) “Dead‐End Jobs or Career Opportunities? Advancement Opportunities in Call Centres”. Working Paper Departament d’Economia Universitat Rovira i Virgili

5. (Im)possibilities of Autonomy: Social Movements in and beyond Capital, the State and Development

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