Searching for inclusive artificial intelligence for social good: Participatory governance and policy recommendations for making AI more inclusive and benign for society

Abstract

AbstractWhile artificial intelligence (AI) has begun to transform individual lives, business operations, and public services, there has been a lack of discussion concerning its role in contributing to social good. Both academic research and practical evidence have often compellingly predicted and suggested AI's potential impact on the labor market, industry, and services, as well as the risks and benefits of disruptive technologies. With an emphasis on understanding the complex and uncertain nature of AI as well as the disparities in its benefits, in this article, the logic of participatory governance is examined, and it is posited that this governance is an appropriate governing mechanism for an inclusive AI that contributes to social good. This study also offers a set of policy recommendations by reviewing selected cases and the challenges that policy‐makers face at the national and global levels.