Patterns of parental online health information‐seeking behaviour

Author:

Yudianto Benedicta1ORCID,Caldwell Patrina HY23ORCID,Nanan Ralph45ORCID,Barnes Elizabeth H6ORCID,Scott Karen M2ORCID

Affiliation:

1. Sydney Medical School The University of Sydney Sydney New South Wales Australia

2. Specialty of Child and Adolescent Health Sydney Medical School, The University of Sydney Sydney New South Wales Australia

3. Centre for Kidney Research The Children's Hospital at Westmead Sydney New South Wales Australia

4. Paediatric Department Nepean Hospital Penrith New South Wales Australia

5. NHMRC Clinical Trial Centre University of Sydney Sydney New South Wales Australia

6. Sydney Medical School Nepean The University of Sydney Sydney New South Wales Australia

Abstract

AimThis study aimed to understand parents' online health information‐seeking behaviour and the potential influence of this on their relationship with their child's physician.MethodsA survey regarding parental online health information‐seeking behaviour was administered to parents of children aged under 18 years admitted to an Australian tertiary paediatric hospital, paediatric hospital ward and paediatric clinic, and in their social media networks. Responses were presented as frequencies and percentages. Associations between parents' trust in their child's doctor and survey responses were analysed using χ2 tests.ResultsIn all, 300 surveys were completed. Most parents (89%) reported searching for online health information when their child was sick. Some (31%) followed online health information instead of going to the doctor. Parents who trusted their child's doctor were more likely to follow the doctor instead of online health information when it contained conflicting advice. Most parents (91%) wanted health‐care professionals' help in searching for online health information.ConclusionAlmost all parents search for online health information, but most do not act on it. Parents' trust in their child's doctor influences how parents use online health information. Thus, clinicians could recommend trustworthy websites with information that complements their advice to ensure parents access reliable online health information.

Publisher

Wiley

Subject

Pediatrics, Perinatology and Child Health

Reference24 articles.

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