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2. Do patients treated with dignity report higher satisfaction, adherence and receipt of preventive care;Beach;Annals of Family Medicine,2005
3. Care home abuses in Southern Ontario, (CCTV news) 2013 http://www.ctvnews.ca/canada/nursing-home-abuse-incident-not-isolated-say-experts-1.1290010
4. Department of Health 2013a NHS Constitution http://www.nhs.uk/choiceintheNHS/Rightsandpledges/NHSConstitution/Documents/2013/the-nhs-constitution-for-england-2013.pdf