1. Polytechnic School, Production Engineering Department, Innovation Management Laboratory; University of São Paulo; Av. Prof. Almeida Prado, travessa 2, n.128, São Paulo SP, 05508-070 Brazil
2. Federal University of Minas Gerais, Engineering School, Production Engineering Department, Technology Center for Quality and Innovation; Av. Pres. Antônio Carlos, 6627, Escola de Engenharia-Pampulha, Belo Horizonte MG, 31270-901 Brazil
3. Management School; University of the Sinos River Valley; Av. Unisinos, 950, Bairro Cristo Rei, São Leopoldo RS, 93022-750 Brazil