Service facilities with risk‐averse customers: a simulation approach-Reference-Cited by-同舟云学术

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Service facilities with risk‐averse customers: a simulation approach

Published:2020-06 Issue:4 Volume:29 Page:2705-2727
ISSN:0969-6016
Container-title:International Transactions in Operational Research
language:en
Short-container-title:Int Trans Operational Res

Author:

Delgado‐Alvarez Carlos A.¹^ORCID,van Ackere Ann²,Larsen Erik R.³

Affiliation:

1. Faculty of Business Politécnico Colombiano Jaime Isaza Cadavid Carrera 48 No. 7‐151 Medellin Colombia

2. Faculty of Business and Economics (HEC) University of Lausanne Quartier UNIL‐Dorigny Bâtiment Anthropole Lausanne 1015 Switzerland

3. Department of Management Aarhus Universitet Business and Social Sciences Fuglesangs Allé 4 Aarhus V DK‐8210 Denmark

Funder

Schweizerischer Nationalfonds zur Förderung der Wissenschaftlichen Forschung

Publisher

Wiley

Subject

Management of Technology and Innovation,Management Science and Operations Research,Strategy and Management,Computer Science Applications,Business and International Management

Link

https://onlinelibrary.wiley.com/doi/pdf/10.1111/itor.12836

Reference43 articles.

1. Dynamic Modeling and Control of Congestion-Prone Systems

2. Applications of Dynamic Games in Queues

3. Waiting time influence on the satisfaction‐loyalty relationship in services

4. Managing service facilities with endogenous arrival and service rates

Cited by 1 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. In‐store service decisions under consumer disappointment aversion;Managerial and Decision Economics;2021-07-07

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