Priority Service Pricing with Heterogeneous Customers: Impact of Delay Cost Distribution-Reference-Cited by-同舟云学术

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Priority Service Pricing with Heterogeneous Customers: Impact of Delay Cost Distribution

Published:2019-08-12 Issue:11 Volume:28 Page:2854-2876
ISSN:1059-1478
Container-title:Production and Operations Management
language:en
Short-container-title:Prod Oper Manag

Author:

Cao Ping¹,Wang Yaolei¹,Xie Jingui¹^ORCID

Affiliation:

1. School of Management University of Science and Technology of China Hefei 230026China

Funder

National Natural Science Foundation of China

Publisher

Wiley

Subject

Management of Technology and Innovation,Industrial and Manufacturing Engineering,Management Science and Operations Research

Link

https://onlinelibrary.wiley.com/doi/pdf/10.1111/poms.13086

Reference38 articles.

1. Incentive-Compatible Revenue Management in Queueing Systems: Optimal Strategic Delay

2. Congestion-Based Lead-Time Quotation for Heterogenous Customers with Convex-Concave Delay Costs: Optimality of a Cost-Balancing Policy Based on Convex Hull Functions

3. Structural Estimation of Callers' Delay Sensitivity in Call Centers

4. The Impact of Delaying the Delay Announcements

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3. Equilibrium analysis of a partially observable priority queue;Computers & Industrial Engineering;2023-08

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