Appointment Scheduling with No-Shows and Overbooking-Reference-Cited by-同舟云学术

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Appointment Scheduling with No-Shows and Overbooking

Published:2013-08-23 Issue:5 Volume:23 Page:788-801
ISSN:1059-1478
Container-title:Production and Operations Management
language:en
Short-container-title:Prod Oper Manag

Author:

Zacharias Christos¹,Pinedo Michael¹

Affiliation:

1. Stern School of Business; New York University; New York New York 10012 USA

Publisher

Wiley

Subject

Management of Technology and Innovation,Industrial and Manufacturing Engineering,Management Science and Operations Research

Link

http://onlinelibrary.wiley.com/wol1/doi/10.1111/poms.12065/fullpdf

Reference25 articles.

1. Appointment scheduling with discrete random durations;Begen;Math. Oper. Res.,2011

2. Outpatient scheduling in health care: A review of the literature;Cayirli;Prod. Oper. Manag.,2003

3. Designing appointment scheduling systems for ambulatory care services;Cayirli;Health Care Manag. Sci,2006

4. A universal appointment rule in the presence of no-shows and walk-ins;Cayirli;Prod. Oper. Manag.,2012

5. Psychotherapy appointment no-shows: Rates and reasons;Defife;Psychotherapy Theor. Res. Pract. Train.,2010

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1. A paradigm shift in appointment Scheduling: Introducing a decentralized integrated Online booking system;Expert Systems with Applications;2024-12

2. Outpatient appointment systems: A new heuristic with patient classification;Operations Research for Health Care;2024-12

3. Impact of Technical Support and Information Provision on Patient No-show Behavior;Production and Operations Management;2024-09-10

4. Control of Online-Appointment Systems When the Booking Status Signals Quality of Service;Schmalenbach Journal of Business Research;2024-07-04

5. Managing appointment-based services with electronic visits;European Journal of Operational Research;2024-06

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