The effect of brief mindfulness‐based intervention on patient satisfaction and loyalty after waiting
Author:
Affiliation:
1. Godbold College of Business Gardner‐Webb University Boiling Springs North Carolina USA
2. School of Business Centro Universitário Christus Fortaleza Brazil
Funder
Center for International Business Education and Research, University of Illinois at Urbana-Champaign
Publisher
Wiley
Subject
General Economics, Econometrics and Finance,Sociology and Political Science
Link
https://onlinelibrary.wiley.com/doi/pdf/10.1111/joca.12488
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5. Willing to wait?: The influence of patient wait time on satisfaction with primary care
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