Knowledge‐driven spatial competitive intelligence for tourism

Author:

Gao Jialiang12ORCID,Peng Peng12ORCID,Lu Feng123,Wang Shu12ORCID,Xie Xiaowei12,Claramunt Christophe14

Affiliation:

1. State Key Laboratory of Resources and Environmental Information System, Institute of Geographic Sciences and Natural Resources Research Chinese Academy of Sciences Beijing China

2. University of Chinese Academy of Sciences Beijing China

3. Jiangsu Center for Collaborative Innovation in Geographical Information Resource Development and Application Nanjing China

4. Naval Academy Research Institute Lanvéoc France

Abstract

AbstractCompetition among tourism enterprises is an ineluctable component of sustainable tourism growth, requiring comprehensive studies to understand its dynamic and develop appropriate strategies. The literature employs text mining or statistical analyses to identify correlations between tourism areas as competitive relationships. However, this approach may not be fully applicable, due to the sparsity of crucial coexistence phenomena, and may fail to investigate fine‐grained attractions' competition inside destination using large‐scale geospatial data. To overcome the limitations, this study proposes a knowledge‐driven competitive intelligence framework for tourism management, utilizing knowledge graph (KG) construction and inference technologies. First, multi‐mode heterogeneous tourism data are integrated into a unified KG, including tourist check‐in, online text, and basic geographic information. Second, the spatial‐dependent GNN‐based model absorbing abundant spatial semantic knowledge from tourism‐oriented KG can enhance the performance of competition reasoning. Third, with multiple analyses via symbolic queries on KG, a comprehensive panorama of competition situations can be revealed.

Funder

National Key Research and Development Program of China

Publisher

Wiley

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