Patient expectations in day surgery unit: Our Experience
Author:
Affiliation:
1. ENT Department; Queen's Hospital; Havering and Redbridge University Hospitals NHS Trust; Romford Essex UK
2. ENT Department; Northwick Park Hospital; North West London Hospitals NHS Trust; London UK
Publisher
Wiley
Subject
Otorhinolaryngology
Link
http://onlinelibrary.wiley.com/wol1/doi/10.1111/coa.12301/fullpdf
Reference9 articles.
1. Darzi A. 2008 High Quality Care for All http://www.official-documents.gov.uk/document/cm74/7432/7432.pdf
2. Patient expectations in outpatient care;Awad;Clin. Otolaryngol.,2014
3. Do unmet expectations for specific tests, referrals, and new medications reduce patients' satisfaction?;Peck;J. Gen. Intern. Med.,2004
4. Patient expectations are not always the same;Delgado;J. Epidemiol. Community Health,2008
5. Uncovering the blind spot of patient satisfaction: an international survey;Rozenblum;BMJ Qual. Saf.,2011
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1. Factors influencing day surgery patients’ quality of postoperative recovery and satisfaction with recovery: a narrative review;Perioperative Medicine;2019-05-22
2. Enhancing dysphonia clinic consultations through a focus on patients’ expectations: streamlining and validation of a new tool (‘ACaPELa-R’ questionnaire);The Journal of Laryngology & Otology;2019-02-26
3. Patient expectation of a voice clinic consultation: development of the ACaPELa questionnaire by assessment of four hundred and fifty-five patients;Clinical Otolaryngology;2016-02-15
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