1. Australian Commission for Safety and Quality in Health Care (ACSQHC) 2011 External Evaluation of the National Clinical Handover Initiative Pilot Program http://www.safetyandquality.gov.au/wp-content/uploads/2012/02/National-Clinical-Handover-Initiative-Pilot-Program-Evaluation-Final-Report-Website-Ready-Version-February-20111.pdf
2. Australian Commission for Safety and Quality in Health Care (ACSQHC) 2012 Standard 6: Clinical Handover. Safety and Quality Improvement Guide http://www.safetyandquality.gov.au/wp-content/uploads/2012/10/Standard6_Oct_2012_WEB.pdf
3. Australian Government 2009 Fourth national mental health plan: An agenda for collaborative government action in mental health 2009 - 2014 http://www.health.gov.au/internet/publications/publishing.nsf/Content/mental-pubs-f-plan09-toc
4. Australian Government 2010 National standards for mental health services http://www.health.gov.au/internet/main/publishing.nsf/Content/mental-pubs-n-servst10
5. Clinical handover of patients arriving by ambulance to a hospital emergency department: A qualitative study;Bost;International Emergency Nursing,2012