The impact of AI‐based decision support systems on nursing workflows in critical care units

Abstract

AbstractAimThis research examines the effects of artificial intelligence (AI)‐based decision support systems (DSS) on the operational processes of nurses in critical care units (CCU) located in Amman, Jordan.BackgroundThe deployment of AI technology within the healthcare sector presents substantial opportunities for transforming patient care, with a particular emphasis on the field of nursing.MethodThis paper examines how AI‐based DSS affect CCU nursing workflows in Amman, Jordan, using a cross‐sectional analysis. A study group of 112 registered nurses was enlisted throughout a research period spanning one month. Data were gathered using surveys that specifically examined several facets of nursing workflows, the employment of AI, encountered problems, and the sufficiency of training.ResultThe findings indicate a varied demographic composition among the participants, with notable instances of AI technology adoption being reported. Nurses have the perception that there are favorable effects on time management, patient monitoring, and clinical decision‐making. However, they continue to face persistent hurdles, including insufficient training, concerns regarding data privacy, and technical difficulties.DiscussionThe study highlights the significance of thorough training programs and supportive mechanisms to improve nurses' involvement with AI technologies and maximize their use in critical care environments. Although there are differing degrees of contentment with existing AI systems, there is a general agreement on the necessity of ongoing enhancement and fine‐tuning to optimize their efficacy in enhancing patient care results.Conclusion and implications for nursing and/or health policyThis research provides essential knowledge about the intricacies of incorporating AI into nursing practice, highlighting the significance of tackling obstacles to guarantee the ethical and efficient use of AI technology in healthcare.