How to ask about patient satisfaction? The visual analogue scale is less vulnerable to confounding factors and ceiling effect than a symmetric Likert scale
Author:
Affiliation:
1. Department of Nursing Science; University of Eastern Finland; Kuopio Finland
2. Kuopio University Hospital; Kuopio Finland
Funder
VTR-funding
Publisher
Wiley
Subject
General Nursing
Link
http://onlinelibrary.wiley.com/wol1/doi/10.1111/jan.12875/fullpdf
Reference54 articles.
1. Patient safety, satisfaction and quality of hospital care: cross sectional surveys of nurses and patients in 12 countries in Europe and the United States;Aiken;BMJ,2012
2. Validation of a general measure of treatment satisfaction, the Treatment Satisfaction Questionnaire for Medication (TSQM), using a national panel study of chronic disease;Atkinson;Health and Quality of Life Outcomes,2004
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