Patient Experience Assessment is a Requisite for Quality Evaluation: A Discussion of the In-Center Hemodialysis Consumer Assessment of Health Care Providers and Systems (ICH CAHPS) Survey

Author:

Cavanaugh Kerri L.123

Affiliation:

1. Division of Nephrology; Department of Medicine; Vanderbilt University Medical Center; Nashville Tennessee

2. Vanderbilt Center for Kidney Disease; Nashville Tennessee

3. Vanderbilt Center for Effective Health Communication; Nashville Tennessee

Publisher

Wiley

Subject

Nephrology

Reference34 articles.

1. Guiding principles and checklist for population-based quality metrics;Krishnan;Clin J Am Soc Nephrol,2014

2. Defining and measuring patient satisfaction with medical care;Ware;Eval Program Plann,1983

3. Satisfaction with Care of Patients on Hemodialysis;Richardson;Clin J Am Soc Nephrol,2015

4. Patient satisfaction with care and behavioral compliance in end-stage renal disease patients treated with hemodialysis;Kovac;Am J Kidney Dis,2002

5. Department of Health & Human Services National Strategy for Quality Improvement in Health Care http://www.ahrq.gov/workingforquality/nqs/nqs2011annlrpt.pdf

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