Emergency Department Overcrowding Lowers Patient Satisfaction Scores
Author:
Affiliation:
1. From the Department of Emergency Medicine University of Iowa College of Medicine Iowa CityIAUSA
2. and the Department of Epidemiology University of Iowa College of Public Health Iowa City IAUSA
Publisher
Wiley
Subject
Emergency Medicine,General Medicine
Link
https://onlinelibrary.wiley.com/doi/pdf/10.1111/acem.14046
Reference10 articles.
1. Emergency Department Crowding, Part 1—Concept, Causes, and Moral Consequences
2. Estimating the Degree of Emergency Department Overcrowding in Academic Medical Centers: Results of the National ED Overcrowding Study (NEDOCS)
3. Emergency Department Crowding is Associated with Reduced Satisfaction Scores in Patients Discharged from the Emergency Department
4. The Effect of Emergency Department Crowding on Patient Satisfaction for Admitted Patients
5. 121 The Association of Hospital Crowding With General and Physician-Specific Customer Service Scores
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