1. Strategic direction through burning issues
2. Moving between Groups and Individuals using a DSS
3. F. Ackermann, S. Cropper, C. Eden, and J. Cook (1991 ). 'Cognitive mapping for policy analysis in the public sector '. Paper presented to the Academy of Management Conference, Miami, August 1990, and available as 'Working Paper 5/91', Department of Management Science, University of Strathclyde, Glasgow, Scotland.