Subject
Management of Technology and Innovation,Organizational Behavior and Human Resource Management,General Business, Management and Accounting
Reference34 articles.
1. Public sector services and their management;Ackroyd;Journal of Management Studies,1989
2. Defining the client in the public sector: a social-exchange perspective;Alford;Public Administration Review,2002
3. End users: actors in industrial relations system;Bellemare;British Journal of Industrial Relations,2000
4. Customer as king;Bolton;International Journal of Public Sector Management,2002
Cited by
31 articles.
订阅此论文施引文献
订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献