Prioritization criteria for enterprise resource planning systems selection for civil construction companies: a multicriteria approach

Abstract

In this study, as a first step, a set of criteria and subcriteria was proposed for enterprise resource planning (ERP) systems selection for companies in the civil construction industry that is based on a review of the literature concerning the application of multicriteria models for evaluating ERP systems. Subsequently, after validation of these criteria by a group of information technology specialists, a field survey was developed based on the administration of a questionnaire and the use of the analytic hierarchy process. This survey enabled us to perform an analysis of the judgment consistency of the 11 respondents who participated in this study and to capture their perceptions of criteria importance. The survey revealed that respondents considered the software criterion to be the most important and showed the importance of subcriteria within groups of criteria, which greatly contributed to the decision-making process in ERP systems selection.